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Average Verification Processing Time

To provide you with a sense of the length of time it will take to review a determination, we provide the following information.  Note that these figures are for application reviewing determination during the stated period.

The length of time necessary to provide a determination will vary based on the number of applications in process, the complexity of the application and whether a site visit is needed.  The Center for Verification and Evaluation (CVE) seeks to complete all initial determinations within sixty days of receiving a complete application.  Many applications fail to provide all the required documents with their initial submission.  CVE cannot initiate an examination until all required documents have been provided and the sixty day examination period does not begin until a complete application is provided.  CVE will acknowledge receipt of a complete application by email to the address provided in the VIP portal.

Action 08/2014 FY 2014 FY 2013
Total Applications 337 2901 5723
Days for Determination 45 34 42
Approval Percentage 93% 93% 77%
Denial Percentage(see Top 10 Reasons for Denial below) 7% 7% 23%
Request for Reconsideration (R4R) 8 52 1131
Days for Determination 18 20 94
Approval Percentage 96% 97% 100%
Denial Percentage (see Top 10 Reasons for Denial below) 4% 3% 0%

Definitions

Initial Determination:  CVE issues an eligibility decision on an application.

Percentage of Initial Determinations Approved:  Percentage of initial applications that were approved (versus denied) out of the total applications receiving a determination.

Percentage of Initial Determinations Denied:  Percentage of initial applications that were denied (versus approved) out of the total applications receiving a determination.

Average Days to Initial Determination:  The average number of days between the time applications were complete and the time determinations were sent to Veterans.

Request for Reconsideration (R4R):  Veteran appeals for reconsideration of CVE’s denial decision

Percentage of Request for Reconsideration Determinations Approved:  Percentage of Request for Reconsideration applications that were approved (versus denied) out of the total applications receiving a determination.

Percentage of Reconsideration Determinations Denied:  Percentage of Request for Reconsideration applications that were denied (versus approved) out of the total applications receiving a determination.

Average Days to R4R Determination:  The average number of days between the time Veterans submit Request for Reconsiderations and the time determinations were sent to the Veterans.

Top 10 Reasons for Denial in August 2014

  1. Full-time devotion [38 CFR 74.4(c)(3)]
  2. Control of decision-making and serve as management member (LLC) [38 CFR 74.4(e)]
  3. Highest paid [38 CFR 74.4(g)(3)]
  4. Unconditional owndership [38 CFR 74.3(b)]
  5. Undue influence [38 CFR 74.4(i)(4)]
  6. Control of decision-making and serve as general partner (Partnership) [38 CFR 74.4(d)]
  7. Managerial experience/critical license [38 CFR 74.4(b)]
  8. 51% Majority Ownership [38 CFR § 74.3]
  9. Day-to-day management and administration of operations [38 CFR 74.4(b)]
  10. Profits and distributions [38 CFR 74.3(d)]

Denial Reasons Graph for the current month

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